FAQ - where answers apply to all the services
Homeowners often have similar questions across all our services, from what to expect during an appointment to how reports are delivered and what happens afterward. This section brings together clear, consistent answers that apply to every inspection and testing service we offer, helping you feel prepared and supported at every step.
FAQ - BASIC INFORMATION: “WHAT / WHO / WHERE” QUESTIONS
Which communities do you service?
We provide inspections throughout Calgary and the surrounding communities, including Airdrie, Cochrane, Olds, Didsbury, Carstairs, Crossfields, Chestermere, Water Valley, Bearspaw, Langdon, Balzac, Okotoks, Millersville, De Winton, Diamind Valley, High River, Strathmore, Redwood Meadows, Rocky View and Bragg Creek. We also service many rural and acreage properties in the region. If you’re unsure whether your location is covered, feel free to ask — we’re happy to confirm.
How do I book an inspection?
You can book in four easy ways:
- Book online anytime using the button at the bottom of this page.
- Text us 7 days a week at (403) 257‑4820.
- Call us during business hours at (403) 257‑4820.
- Email us at [email protected]
Choose your service, pick a date, and we will confirm your appointment.
How long does an inspection take?
Timing depends on the size and age of the property and the scope of the service or package, but these are general guidelines:
- Property inspections: about 3 hours
- Diagnostic testing (Sewer Camera, Mold, Asbestos, Radon, etc.): about 1 hour
- Energy audits: about 2 hours
- Solar System Inspection: about 1 hour
- Packages: about 3 to 4 hours
These are only broad estimates. Your inspection may take longer or shorter depending on access, conditions, and the level of detail required.
How long does the report take?
Report timing is different for each service, so please refer to the service‑specific section for exact delivery commitments and report samples. For example, diagnostic testing or energy audits follow their own timelines based on lab processing or program requirements.
For Buyer’s and Seller’s Home Inspections, we specialize in same‑day reporting.
What should I do after the inspection?
Our report gives you the clear, unbiased information of the condition of the property. you need to make the right decisions for your purchase, negotiations, or next steps. It highlights safety concerns, major defects, and recommended actions so you can move forward with confidence.
Start by reviewing the full report and noting any items marked as safety concerns, major defects, or recommended repairs. If anything is unclear, reach out — we’re always happy to walk you through the findings.
Next, discuss the results with your realtor, contractor, or other professionals to decide whether you want repairs, further evaluation, or negotiation. The report is a decision‑making tool, not a pass/fail grade.
If repairs are completed before possession, you can request a re‑inspection or follow‑up visit to confirm the work. Remember that the report reflects the condition of the home on the specific day and time it was inspected, and conditions can change afterward.
How should I prepare?
Sellers / tenants should ensure access to all areas, secure pets, and keep utilities on. Keep mechanical room, attic hatch, and garage free of personal belongings so that we can inspect.
Buyers usually don’t need to prepare anything, it is a good idea to ask your real estate professional to coordinate with the seller.
How do you handle bad weather?
We continue inspections in all weather conditions. If something becomes extremely unsafe, during bad weather, please allow extra buffer time for the inspector to arrive or complete the work, as travel and on‑site conditions can slow things down. We do our best to communicate any delays quickly so you always know what to expect.
How do I pay?
Payment is due on the day of the inspection or in advance.
You can pay by e‑transfer. We also accept Visa / Mastercard, fee may apply.
How long is the report valid?
A home inspection report reflects the condition of the property on the day and time of the inspection. Homes can change quickly due to weather, occupancy, maintenance, or new issues that develop over time. Because of this, the report should be considered time‑sensitive, not a long‑term guarantee. If significant time has passed or the property has changed, a re‑inspection or updated assessment may be recommended.
What happens if I need to cancel or reschedule?
Please contact us as soon as possible. The easiest way is to text our office at (403) 257‑4820; we monitor messages 7 days a week. Early notice helps us adjust the schedule and offer your spot to someone else. We’ll work with you to find a new date that fits.
Please keep in mind that a cancelation or rescheduling with a short notice would be considered a no-show and fees may apply.
Can I attend remotely or get a virtual summary?
Yes. If you can’t attend in person, we offer remote participation. Your inspector can call or video‑chat with you at the end of the appointment to walk through the major findings and answer your questions. You will still receive the full written report, and the virtual summary helps you understand the key points right away.
Do you offer re-inspections or follow-up visits?
Yes. If repairs or corrections have been completed and you need them reviewed, we offer re‑inspections or targeted follow‑up visits. These are scheduled as separate appointments and focus only on the specific items you want checked.
Availability may vary based on location and season, and standard fees apply.
Do you keep a copy of my report?
Yes. We keep a secure digital copy of your report in our system. This allows us to resend it if you misplace your copy at a later day. A gentle reminder that the inspection report reflects the condition of the home on the specific day and time it was inspected. Homes can change after the inspection due to weather, occupancy, maintenance, or new issues that develop over time.
faq - inspector QUALIFICATIONS & OTHER QUESTIONS
Are you certified or licensed?
Yes. Our inspectors hold recognized home inspection certifications and complete ongoing training to stay current with building standards, safety practices, and reporting requirements. We follow all provincial guidelines for inspection services, and both our company and individual inspectors maintain the required licence numbers issued by the Government of Alberta (Service Alberta). This ensures every inspection is completed with professionalism, accountability, and full regulatory compliance.
Do you carry insurance?
We carry professional liability (E&O) and general liability insurance. This protects you and your property and ensures our work meets industry and professional standards. We also maintain a surety bond (Service Bond), as required for licensed home inspection businesses in Alberta.
What tools do you use?
We use a range of professional inspection tools to support our visual assessment, such as moisture meters, thermal cameras, electrical testers, and safety equipment. Tools may vary depending on the service you choose and the conditions on site.
What happens if I need follow‑up support?
We continue to support you after the inspection. If you have questions about your report, need clarification, or want help understanding next steps, you can contact our client care team anytime. We are happy to explain findings and guide you toward the right specialists when needed.
We are here to help, you can email us [email protected] or text /call us at (403) 257-4820 any time.
FAQ which apply to property inspections
Property inspections often raise practical questions about what’s included, how the process works, and what to expect on inspection day. These FAQs provide clear, straightforward answers to help you feel prepared, understand your report, and make informed decisions about your home.
What’s Included in a Property Inspection?
Every inspection follows a structured, Alberta‑licensed process covering all major systems:
Exterior
- Roof, shingles, flashing, gutters, downspouts
- Siding, stucco, brick, exterior trim
- Decks, balconies, porches, railings
- Grading, drainage, retaining walls
- Driveways, walkways, garages, carports
Interior
- Walls, ceilings, floors
- Doors, windows, hardware
- Stairs, railings, safety features
- Attic insulation, ventilation, moisture patterns
Mechanical Systems
- Plumbing: supply lines, drains, fixtures, water heaters
- Electrical: panels, breakers, wiring, outlets, GFCIs
- HVAC: furnace, AC, heat pumps, ducting, airflow
- Ventilation: bathroom fans, kitchen exhaust, HRVs
Structural Components
- Foundation, footings, visible cracks
- Basement moisture patterns
- Load‑bearing walls, beams, joists
- Crawlspaces and accessible structural areas
What’s NOT Included in a Property Inspection?
A standard property inspection is thorough, but it does have clear boundaries. These limitations exist to protect homeowners, inspectors, and the home itself. Here’s what is not included:
1. Invasive or destructive testing
- No cutting drywall
- No removing flooring, siding, insulation, or ceilings
- No dismantling HVAC, plumbing, or electrical systems
2. Specialized environmental testing
(Not included unless added as a separate service is booked as an add‑on)
- Mold | VOC | Particle testing
- Asbestos sampling
- Radon testing
- Air quality assessments
- Sewer‑camera scans are not part of a standard inspection
4. Code compliance or permit verification
- Inspectors do not confirm whether past work meets current building codes
- Inspectors do not verify municipal permits
5. Future performance predictions
- We cannot guarantee lifespan of furnaces, roofs, appliances, or plumbing
- We do not estimate future repair costs
6. Areas that are unsafe or inaccessible
- Locked rooms
- Snow‑covered roofs
- Attics without safe access
- Crawlspaces with hazards
- Electrical panels blocked by storage
7. Cosmetic or aesthetic evaluations
- Paint quality
- Décor, finishes, or minor wear and tear
- Flooring scratches or small drywall dents
8. Appliances not permanently installed
- Portable heaters
- Window AC units
- Small countertop appliances
Do I need an inspection for a house which is a new-build?
Even for a newly built property, an inspection is strongly recommended. New construction can still have deficiencies related to workmanship, installation, ventilation, grading, or safety systems. An inspection provides an independent review of the property’s major components and can help identify issues that may be easier to address before you move in or before your builder’s warranty expires.
What happens when or if an issue is found in the inspection?
If an issue is identified during the inspection, it will be documented in the report with photos, a clear explanation, and a priority level. You’ll see whether the concern is minor, maintenance‑related, or something that may require further evaluation or repair. The goal is to give you clarity, not alarm, so you can decide on next steps with confidence.
How to know which add-on(s) are required for my property?
The add‑ons you may need depend on the property’s age, location, construction type, and any concerns you already have. Some tests are recommended when symptoms or risk factors are present, while others are optional for added peace of mind. During booking, you can share details about the property, and we can help you understand which add‑ons are commonly chosen in similar situations. The final decision is always yours.
FAQ which apply to 11‑Month Warranty Inspection
Homeowners often have questions about what’s covered during the first year of a new build and how the warranty process works. These FAQs provide clear, practical answers to help you feel confident as you prepare your warranty submission. We help with the most common questions homeowners have as they prepare for their one‑year warranty deadline.
What is an 11‑month warranty inspection?
An 11‑month warranty inspection is a full home inspection completed just before your builder’s one‑year warranty expires. The purpose is to document defects, performance issues, and unfinished items while they are still covered under your new‑home warranty program.
Every inspection follows a structured, Alberta‑licensed process that evaluates all major systems in the home:
Exterior
- Roof, shingles, flashing, gutters, downspouts
- Siding, stucco, brick, exterior trim
- Decks, balconies, porches, railings
- Grading, drainage, retaining walls
- Driveways, walkways, garages, carports
Interior
- Walls, ceilings, floors
- Doors, windows, hardware
- Stairs, railings, safety features
- Attic insulation, ventilation, moisture patterns
Mechanical Systems
- Plumbing: supply lines, drains, fixtures, water heaters
- Electrical: panels, breakers, wiring, outlets, GFCIs
- HVAC: furnace, AC, heat pumps, ducting, airflow
- Ventilation: bathroom fans, kitchen exhaust, HRVs
Structural Components
- Foundation, footings, visible cracks
- Basement moisture patterns
- Load‑bearing walls, beams, joists
- Crawlspaces and accessible structural areas
Why is the 11‑month mark important?
Most builder warranties expire at 12 months, so the 11‑month point gives you enough time to submit a claim with supporting documentation. This ensures issues are addressed before coverage ends.
What happens when an issue is found during an 11‑Month Warranty Inspection?
If we find an issue during your 11‑month inspection, it’s documented clearly in your report with photos, descriptions, and the specific location of the concern. You can submit this report directly to your builder or warranty provider as part of your one‑year warranty claim. Most items identified at this stage are normal first‑year issues—such as settlement cracks, ventilation problems, grading concerns, or workmanship defects—and builders expect homeowners to report them before the 12‑month deadline. Once your claim is submitted, the builder reviews the items, schedules repairs, and confirms completion before your warranty expires.
Will the report help with my builder warranty claim?
Yes. Your report is written in a clear, builder‑friendly format with photos and descriptions that make it easy to submit warranty requests.
Does my new home qualify for CMHC’s Eco Plus refund?
Your home may qualify for CMHC’s Eco Plus Program if it is CMHC‑insured and meets the definition of a “newly built” energy‑efficient home. CMHC states that newly built means a home that has never been occupied, and for condominium units, it must not have been occupied for residential purposes other than temporary interim occupancy before registration or possession. Eligibility also depends on whether the home meets recognized energy‑efficiency standards at the time of construction. For more details on energy performance and how homes are evaluated, visit our Energy Auditing page.
What’s NOT Included in a 11‑Month Warranty Inspection?
A standard property inspection is thorough, but it does have clear boundaries. These limitations exist to protect homeowners, inspectors, and the home itself. Here’s what is not included:
1. Invasive or destructive testing
- No cutting drywall
- No removing flooring, siding, insulation, or ceilings
- No dismantling HVAC, plumbing, or electrical systems
2. Specialized environmental testing
(Not included unless added as a separate service is booked as an add‑on)
- Mold | VOC | Particle testing
- Asbestos sampling
- Radon testing
- Air quality assessments
- Sewer‑camera scans are not part of a standard inspection
4. Code compliance or permit verification
- Inspectors do not confirm whether past work meets current building codes
- Inspectors do not verify municipal permits
5. Future performance predictions
- We cannot guarantee lifespan of furnaces, roofs, appliances, or plumbing
- We do not estimate future repair costs
6. Areas that are unsafe or inaccessible
- Locked rooms
- Snow‑covered roofs
- Attics without safe access
- Crawlspaces with hazards
- Electrical panels blocked by storage
FAQ related to Asbestos Testing
Asbestos questions are common in homes built before the 1990s, and most concerns can be addressed with clear, practical information. These FAQs help you understand when testing is needed, what results mean, and how to plan safe next steps during renovations or maintenance.
Can I stay in my home during testing?
Yes. Sampling is low‑disturbance and localized. If materials are severely damaged, we may recommend limiting access to that area until results are confirmed.
How many samples do I need?
Sample counts depend on material type and variation. We help determine the minimum number of samples needed to meet lab and regulatory guidelines.
Do all older homes contain asbestos?
Not necessarily. Many pre‑1990 homes contain asbestos in drywall, flooring, ceiling texture, insulation, or duct wrap, but only lab testing can confirm it.
Do I have to remove asbestos if identified in the testing?
No — asbestos does not need to be removed unless it is damaged or will be disturbed during renovation or demolition. Intact materials can often remain in place, but any planned work on them requires proper abatement.
Below is the practical way to think about it:
- When do I NOT need to remove asbestos?
The material is in good condition (sealed, intact, not crumbling).
It’s in an area that won’t be cut, drilled, sanded, or renovated.
It can be safely left in place and monitored.
In these cases, asbestos is considered low‑risk because it’s not releasing fibers into the air.
- When is removal or abatement is REQUIRED?
You’re planning renovation or demolition that will disturb the material.
The material is damaged, water‑affected, or deteriorating.
A contractor, insurer, or workplace safety requirement mandates abatement before work begins.
The material is in a high‑traffic area where it’s likely to be bumped or broken.
In these cases, asbestos is considered high‑risk because it is likely be releasing fibers into the air.
What is asbestos testing used for?
Asbestos testing identifies whether older building materials contain asbestos so you can renovate safely and meet insurance or contractor requirements.
What does asbestos testing actually give?
Testing confirms:
- Presence of asbestos
- Type (e.g., chrysotile, amosite)
- Percentage
- Material condition (from the site report)
From there, property owner decides whether to leave it undisturbed, encapsulate, or remove based on your plans and safety guidelines.
Is vermiculite always asbestos‑contaminated?
Not always. Some vermiculite contains asbestos fibers, and some does not. Only laboratory testing can confirm whether it is safe to leave in place.
FAQ related to Mold Testing
Mold testing pinpoints hidden fungal growth and moisture problems so you can act with confidence. Our inspectors combine visual surveys, targeted air and surface sampling, moisture mapping, and thermal imaging when needed, then deliver an accredited lab report and a clear site report with photos and prioritized recommendations.
Do I have to test for mold if I can smell a musty odor
A musty odor often indicates hidden growth or moisture. Air sampling and swab sampling should be done to detect mold. You need testing even if you cannot see physical mold but smell it.
Can testing find mold behind walls or under flooring or in ceiling above?
Yes.
Air Testing - This is non invasive and can indicate presence of hidden mold in air, and indicate presence behind walls, flooring or ceilings
Surface Testing - This testing required physical sample. We can report species details of the physical mold.
Moisture metering and thermal imaging - We do these tests to pinpoint temperature and moisture anomalies to guide targeted intrusive checks. (Thermal imaging and moisture metering are optional add‑ons and must be booked separately if you want moisture mapping or concealed‑source detection.)
Is mold dangerous to my family or pets?
All mold can affect health; the extent depends on the species, concentration, exposure time, and occupant sensitivity. Children, older adults, and people with asthma, allergies, or weakened immune systems are more likely to experience symptoms; see our Resources for detailed guidance and downloadable PDFs.
How soon can you schedule a mold test at my home
We prioritize urgent concerns. Text (403) 257‑4820 for fastest response. Priority scheduling is available and we’ll do our best to confirm the earliest opening.
Will I get a written report, which I can give to my insurer or contractor
Yes. Every mold test includes a clear, accredited lab report plus a site report with photos, moisture readings, sample locations, and prioritized recommendations you can share with insurers and remediation contractors.
What the report typically contains
- Accredited lab results showing sample IDs, methods, and measured concentrations.
- Site documentation with photos, moisture/thermal readings, and exact sample locations.
- Interpretation and recommendations that explain findings in plain language and outline next steps (remediation scope or verification testing).
Practical notes
Some insurers or legal processes require specific sampling methods, lab accreditations, or additional documentation; if you’re booking for an insurance claim or real‑estate contingency, tell us up front so we can meet those requirements.
We can provide a sample report on request so you can confirm format and level of detail before booking.
Do you provide post‑remediation verification testing?
Yes. We provide post‑remediation verification sampling to confirm that cleanup was effective and to document clearance for insurers, contractors, or real‑estate transactions. This is an independent service separate from pre‑remediation testing.
FAQ related to VOC Testing
VOC testing identifies airborne chemicals from building materials, cleaners, and renovations that can cause odors and health symptoms. We use calibrated sampling methods and accredited labs to quantify common VOCs and provide an interpretive report with mitigation steps and product‑replacement guidance.
What does a VOC test measure and how long does it take?
We measure common indoor VOCs using calibrated sampling equipment.
The standard turnaround is 24–72 hours with priority options available.
How do VOCs affect people?
Acute symptoms: headaches, dizziness, eye/nose/throat irritation, nausea, and odor complaints are common after exposure to elevated VOC levels.
Chronic risks: long‑term exposure to certain VOCs (e.g., benzene, formaldehyde) is associated with more serious health outcomes and may be of particular concern for children, seniors, pregnant people, and those with respiratory conditions.
Practical note for Calgary homes: VOC concentrations are often higher indoors than outdoors, especially in newer, tightly sealed homes or after renovations. If occupants report persistent symptoms or you notice chemical odors after work like painting or new cabinetry, VOC testing is warranted
What is VOC, where do they come from?
VOCs (Volatile Organic Compounds) are gases released from certain solids or liquids—often found in homes, workplaces, and outdoor environments. In Calgary homes, VOCs commonly come from building materials, cleaning products, and indoor activities like cooking or painting.
Common Sources of VOCs
Building Materials
Paints and primers
Stains, varnishes, and sealants
Caulking and adhesives
New flooring (vinyl, laminate, carpet glue)
Insulation materials
Pressed‑wood products (MDF, particleboard, plywood)
Household & Cleaning Products
All‑purpose cleaners
Disinfectants
Air fresheners and scented sprays
Laundry detergents and fabric softeners
Bleach and ammonia products
Degreasers and solvents
Furnishings & Decor
New furniture (especially foam or composite wood)
New carpets and underlay
Mattresses
Curtains and blinds with chemical treatments
Personal Care Products
Perfume and body sprays
Nail polish and remover
Hair sprays and gels
Deodorants
Lotions with fragrance
Combustion Sources
Cooking (especially gas stoves)
Smoking
Candles and incense
Fireplaces
Vehicle exhaust entering from attached garages
Office & Hobby Supplies
Printers and photocopiers
Markers and glues
Paints and craft supplies
Aerosol sprays
Dry‑cleaned clothing
Outdoor Sources That Enter Indoors
Traffic pollution
Industrial emissions
Lawn care chemicals
Pesticides
What You Can do if elevated VOC levels are identified in the Test?
Increase ventilation when using VOC-emitting products.
Choose low-VOC or VOC-free paints, cleaners, and furnishings.
Schedule indoor air quality testing if you're concerned about exposure—especially in newer or recently renovated homes.
FAQ related to Particle Testing
Particle testing measures fine and ultrafine particulate levels from smoke, dust, and HVAC issues to help protect sensitive occupants and verify indoor air quality. Our particle counts and size‑fraction analysis are paired with practical recommendations for filtration, source control, and HVAC adjustments.
What does particle testing tell me that mold or VOC testing does not?
Particle testing quantifies fine and ultrafine particulate counts and size distribution (PM2.5, PM10, ultrafine) to assess smoke, wildfire residue, renovation dust, or HVAC filtration performance—metrics mold/VOC tests don’t provide.
Do I need particle testing after wildfire smoke or renovations?
Yes. Particle testing verifies indoor infiltration and filtration effectiveness and helps determine whether additional filtration or cleaning is needed to protect sensitive occupants.
How are particle results used to improve indoor air quality?
Results guide filtration upgrades, source control, and HVAC adjustments; we provide practical recommendations (filter MERV ratings, run times, portable HEPA placement) based on measured counts.
FAQ related to Sewer Camera Scan
Homeowners often have practical questions about what a sewer camera scan includes, when it’s needed, and what happens if an issue is found. These FAQs give you clear, straightforward answers so you can make informed decisions about your sewer line’s condition and next steps.
What is a sewer camera scan, and why would I need one?
A sewer camera scan uses a specialized waterproof camera to inspect the main sewer line for blockages, cracks, tree root intrusion, or pipe deterioration. It’s recommended during real estate transactions, renovations, or when you’re experiencing slow drains, backups, or unexplained plumbing issues.
Is Sewer Camera Scan included in a regular home inspection?
No, it is a specialized service. And, it can be added as a package.
What kinds of problems can the camera detect?
The scan can reveal tree root intrusion, pipe sagging (belly), cracks, collapsed sections, grease buildup, and improper connections. These issues can lead to costly repairs if left undetected.
Do I need to be home during the scan?
You don’t have to be home for the scan to be completed, but many homeowners choose to be present so they can watch the real‑time camera footage and see any findings as they’re discovered. If you prefer not to attend, you’ll still receive the full video and a clear summary of the results.
What happens if a problem is found?
You’ll receive a video recording and a written summary of the issue. This documentation can be shared with a plumber or contractor for repair estimates. In real estate deals, it can also support negotiations or warranty claims.
Is this a septic tank inspection?
No. A sewer camera scan is not a septic tank inspection. Our scan evaluates the main sewer line using a specialized camera to check for blockages, cracks, root intrusion, or pipe deterioration. Septic systems require a separate septic inspection, which involves assessing the tank, pump chamber, field, and overall system performance.
If you’re buying an acreage or rural property and need septic evaluation, please contact our client care team at (403) 257-4820 for advice.
I am buying a new home, do I need Sewer Camera Scan?
Yes. Sewer Camera Scan can discover many problems. Even on a new home, a sewer repair might be needed and can cost money for clearing debris, spot repairs or line replacement. Our experience shows that even new homes indicate blockages due to:
Construction‑Related Issues
Dirt, rocks, gravel, or backfill material left inside the pipe
Pieces of wood, plastic, insulation, or garbage from trades
Cement or grout accidentally poured into the line
Tools or construction materials dropped into the pipe
Excess glue or sealant blocking part of the pipe
Installation Errors
Incorrect slope (too flat or too steep)
Misaligned joints
Poorly glued or improperly connected fittings
Sections of pipe not fully seated together
Wrong pipe type or diameter used
Damage During Backfilling
Crushed or cracked pipes
Pipes shifted out of alignment
Bellies or low spots where water and waste collect
High spots that cause slow drainage
Lot Grading & Settlement Issues
Soil settling after construction causing pipe sagging
Heavy equipment driving over the line and damaging it
Improper compaction leading to future pipe movement
Exterior & Builder‑Related Problems
Sewer line not properly connected to the city main
Temporary construction caps left inside the pipe
Landscaping or concrete work damaging shallow sections
Tree roots already starting to grow toward warm, moist soil
FAQ related to Radon Testing
Radon testing is simple, affordable, and provides clarity for long‑term home safety. Because radon is invisible and varies from home to home, many homeowners have questions about testing and safety. This section answers the most common questions we receive and helps you understand what to expect from the process.
What’s the difference between a Short Term and a Long Term Test?
The Short Term Testing runs for 48–96 hours and gives indication if high levels of Radon are present and immediate action is required.
The Long Term Testing includes the 48-96 hour test + 90 days of monitoring period. This gives accurate and reliable results.
Do I need to keep my home closed during testing?
Yes, for best results. Only during the Quick Test, windows and doors must remain closed to ensure accurate results. The long‑term phase of the Full Test is conducted under normal living conditions.
What happens if my radon level is above 100 Bq/m³?
If your Quick Test result exceeds 100 Bq/m³, we recommend continuing with a Full Test to confirm long‑term exposure and guide mitigation decisions.
Health Canada recommends taking action when the long‑term average is 200 Bq/m³ or higher. Many homeowners choose to mitigate earlier for peace of mind.
Why do radon levels change so much?
Radon naturally rises and falls throughout the day due to weather, ventilation, and furnace cycles. That’s why averages—not single spikes—are used to assess risk. The highest and lowest readings still matter because they show how much your exposure can fluctuate and help identify unusual patterns.
Is radon testing required when buying or selling a home?
It’s not mandatory, but many buyers and sellers choose to test for peace of mind. Radon results can be included in purchase conditions or post‑purchase safety plans.
Is radon easy to fix if my levels are high?
Yes. Most homes can be successfully mitigated with a single system installed in one day, and levels typically drop by 80–95%.
Where can I learn more about radon?
If you’d like additional information from trusted public‑health organizations, these resources are helpful:
Health Canada – Radon Information
canada.ca/radon
1‑833‑723‑6600
Alberta Lung – Radon Awareness & Education
ablung.ca/get-support/radon-awareness-education
1‑888‑774‑5864
Take Action on Radon (National Initiative)
takeactiononradon.ca
Does Air Sealing | Blower Door Testing help with managing Radon levels? If Yes, How?
Yes - A blower door test shows how leaky or tight your home is and how pressure changes during depressurization. These pressure patterns can affect how radon moves into your home. The test helps you understand airflow and major leakage areas. It does not measure radon or show how much air enters from the soil, but it supports better radon mitigation planning. Radon testing is still the only way to know your true level.
More air circulation can help lower radon levels, while air‑sealing reduces energy loss and improves comfort. The goal is to find the right balance: enough ventilation to manage radon, and enough air‑sealing to keep your home efficient.
Does Mold, VOC & Particle Testing help with managing Radon levels? If Yes, How?
Yes - Mold, VOCs, and particles do not come from radon, but they often build up in the same areas and under the same conditions that allow radon to rise. Basements, lower‑level rooms, and poorly ventilated spaces can trap radon and also trap moisture, stale air, and airborne pollutants. When a home has limited airflow or pressure issues, both radon and indoor contaminants can build up more easily.
Testing for mold, VOCs, and particles gives you a fuller picture of your home’s air quality and helps you understand whether radon is the only concern or part of a larger indoor air quality issue.
Does Thermal Imaging help with managing Radon levels? If Yes, How?
Yes - Thermal imaging does not detect radon, but it helps find building issues that make radon entry easier.. Cold spots, missing insulation, air leaks, and moisture problems can create pressure changes or pathways that allow soil gas to move into the home more easily. By finding these weak points, thermal imaging supports better radon control and helps you understand why radon levels may rise in certain seasons or areas of the home.
Does a Maintenance Inspection help with managing Radon levels? If Yes, How?
Yes - A maintenance inspection helps find problems that allow radon to enter more easily., especially in lower‑level spaces. Foundation cracks, gaps around plumbing, unsealed sump pits, and poor air‑sealing can all create pathways that allow soil gas to enter more easily. The inspection does not measure radon, but it helps you find and fix the conditions that increase radon risk. Radon testing is still the only way to know your true level.
FAQ related to Thermal Imaging
Thermal imaging often raises questions about what the camera can detect, how accurate the results are, and when this technology is most useful. These FAQs give you clear, practical answers so you understand exactly how thermal imaging supports your inspection and what insights it can reveal about your home.
What can thermal imaging actually detect?
Thermal imaging identifies temperature differences that may indicate hidden issues such as moisture intrusion, missing insulation, overheating electrical components, air leaks, or areas of heat loss. It does not see through walls, but it reveals patterns that help pinpoint concerns.
Thermal imaging identifies temperature patterns that point to potential issues, but it doesn’t diagnose the root cause on its own. When needed, we verify findings with additional tools such as moisture meters or electrical testers to help narrow down the source.
Is thermal imaging included in every inspection?
Basic thermal scanning is included in our every inspection, our inspector uses this as a tool for their analysis and review.
However, a dedicated Thermal Imaging service provides a deeper diagnostic images and a detailed report to you. When a more thorough evaluation or documentation is required for repairs, warranty claims, or insurance Thermal imaging is used.
Does the home need to be prepared before a thermal scan?
A temperature difference between indoors and outdoors helps create clearer thermal patterns. We may ask you to keep windows closed, maintain normal heating or cooling, and avoid running appliances that generate excess heat before the scan.
Can thermal imaging confirm a leak behind a wall?
Thermal imaging can show temperature anomalies consistent with moisture, but it cannot diagnose the exact cause on its own. If moisture is suspected, we use additional tools—such as moisture meters—to verify the finding and determine next steps.
Can thermal imaging detect issues in finished basements or behind tiled walls?
Thermal imaging works well in finished basements, but it’s not reliable on tiled or glossy surfaces because reflections distort the readings. It can still identify issues in surrounding areas, but tile itself doesn’t provide accurate thermal data.
Is thermal imaging safe for my home and electrical systems?
Absolutely. Thermal imaging is a non‑contact, non‑invasive technology that uses infrared sensors to measure surface temperatures. It does not emit harmful radiation and does not affect electrical systems, wiring, or building materials.
FAQ related to Solar Panel Inspections
Homeowners often have questions about how solar inspections work, what we look for, and when an inspection is truly necessary. These FAQs give you clear, practical answers so you can understand your system’s condition, safety, and performance with confidence.
How often should I get my solar panels inspected in Calgary?
Most systems benefit from an inspection every 1–2 years, especially in Calgary where hail, snow load, and freeze–thaw cycles can affect wiring, racking, and roof penetrations. Annual inspections are recommended for older systems or homes in hail‑prone communities.
Can you inspect my solar system if I didn’t install it myself?
Yes. We inspect systems installed by any contractor or builder. Many homeowners book inspections after purchasing a home with existing solar to confirm the system was installed correctly and is performing as expected.
Will the inspection identify safety hazards or fire risks?
Yes. We check for damaged wiring, loose connections, improper grounding, overheated components, and incorrect breaker sizing. These issues can pose electrical or fire risks if left unaddressed.
Do you check the roof condition around the solar panels?
Yes. We assess flashing, penetrations, sealants, and the condition of the roofing materials around the array. Calgary’s weather can cause premature wear, and roof issues are one of the most common findings in solar inspections.
What happens if you find a problem with my solar system?
You’ll receive a clear summary of the issue, photos, and recommendations for next steps. Most repairs require a certified solar installer or electrician, and your report can be shared directly with them for quotes or warranty claims.
FAQ related to all Energy Audit
Homeowners often have questions about how an energy audit works, what to expect during testing, and how the results translate into real‑world savings and comfort. These FAQs give you clear, practical answers so you can understand the process, the benefits, and how an audit helps you make smarter upgrade decisions.
What does an energy audit include?
An energy audit evaluates how your home uses and loses energy. It includes blower‑door testing, thermal scanning, insulation assessment, ventilation review, mechanical system evaluation, and an EnerGuide rating that shows your home’s overall efficiency.
Why would I need an energy audit in Alberta?
Energy audits help homeowners reduce utility costs, improve comfort, and identify issues like air leakage, poor insulation, or inefficient heating systems. In Alberta’s climate, audits are especially valuable for homes with cold basements, drafty rooms, or high winter heating bills.
Will the audit tell me exactly what upgrades to make?
Yes. Your report includes prioritized recommendations, estimated energy savings, and guidance on which upgrades offer the best return. This helps you plan improvements based on budget, comfort goals, or rebate eligibility.
How long does an energy audit take?
Most audits take 1.5–3 hours depending on the size, age, and complexity of the home. Larger or older homes may require additional time for testing and documentation.
Do energy audits help with rebates or incentive programs?
Yes. Many rebate programs require a pre‑ and post‑upgrade energy audit to qualify. Your EnerGuide report provides the documentation needed to apply for available incentives. For more details, check our Energy Auditing page.
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